I am very angry right now!

[linaewen]

We have been having a problem with our Yahoo email account. Over the weekend, Yahoo changed the number that identifies our account in the address bar after we have logged in -- and it has made it impossible for us to send any email from our RW account. Now I just had the same thing happen to my own yahoo account! I had to relogin and when I did, the number that identified me in the address bar had changed, and I cannot send any email. I can receive and read it, but can't do a thing that involves sending. All I get is an error message and a send button that I can click until the cows come home with no results.

Just in case any of you with Yahoo accounts have the same trouble, I have been sending emails to the following address, with the hope that SOMEONE there cares to fix this problem:

webmaster@yahoo-inc.com

With my own email, it's not that big a deal if I have to set up a new account, as my address book is small. But it would be awful to have to start over again with our other account!!!

Sigh! Maybe I should pray about this, as I am going to blow a head gasket otherwise!

Comments

[pippinswolf.livejournal.com]

(fans you vigorously and offers you a cheese stick)
Don't burst anything, dear! I don't have a Yahoo account anymore, but I'd keep after them until they fix it. I'd be really mad, too.

[lin4gondor.livejournal.com]

The only consolation is that it has happened to two accounts, which likely means it is happening to other accounts. If enough of us complain, perhaps they'll notice and fix it!

Thanks for the fanning and the cheese stick! I am eating copious amounts of chocolate in an attempt to get over my shock, but I have one of those blood pressure headaches... Remember that look I had on the train in Boston when I thought we would be late to the Exhibit? Yep! ;-)

lets cheer you up

[boriel.livejournal.com]

and

Re: lets cheer you up

[boriel.livejournal.com]

forgot one:

Re: lets cheer you up

[lin4gondor.livejournal.com]

Awwww! Thanks!!! Why does having my name linked with "That Smile" make me giggle, I wonder?

((((b)))

Re: lets cheer you up

[boriel.livejournal.com]

btw..did you notice my new viggo icon? its a definite link to what you're eating LOL. (i just made it and changed it from the plain one two minutes ago hehe)

Re: lets cheer you up

[lin4gondor.livejournal.com]

ROTFL! He's so... so... cute, peeking out like that! BTW, thanks for clearing up the soccerball icon, that is a better "color"!

[the-tinidril.livejournal.com]

Here's a more effective way to report problems to Yahoo "Customer Care" team:

When you log into Yahoo Mail, look in the upper-right corner of the page for the "Help" link. On the Help page, choose a topic closest to your problem, like "Sending Mail". On the problem page click a question related to the problem such as "How do I send a message". At the bottom of the answer page is the question, "Is this enough information?", click "No". Now you have a form you can fill out. Explain (in more detail than you have here) what is happening.

Now here is the key to success: when you get an automated reply, reply to that email repeating your problem. This will kick your emailed reply into a higher priority inbox. Continue to do this with every response you get from Customer Care until the problem is solved.

[lin4gondor.livejournal.com]

I tried something similar to that, but it may not have been the same. I never got any automated reply. I'll go try again, following your instructions, and see if I can get a better "complaint" form! Thanks!